Grenbi

GrenBi

Terms of Service

Last updated: 9. August 2025

Version 1.0

1. Acceptance of Terms

By accessing and using Grenbi's services, you accept and agree to be bound by the terms and provision of this agreement. These Terms of Service govern your use of our website, mobile application, and all related services provided by Grenbi.

2. Description of Service

Grenbi provides personalized health and nutrition insights through AI-powered analysis of health test results including blood, DNA, and microbiome testing. Our services include but are not limited to: • Health test ordering and processing • AI-powered health analysis and recommendations • Personalized nutrition and meal planning • Recipe generation based on individual health profiles • Progress tracking and health monitoring tools

3. User Accounts and Registration

To access certain features of our service, you must register for an account. You agree to: • Provide accurate, current, and complete information during registration • Maintain and promptly update your account information • Maintain the security of your password and account • Accept responsibility for all activities under your account • Notify us immediately of any unauthorized use of your account

4. Health Information and Medical Disclaimer

IMPORTANT: Grenbi's services are for informational purposes only and are not intended to diagnose, treat, cure, or prevent any disease. Our recommendations should not replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

5. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal and health information is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

6. Payment Terms

• All fees are stated in Euros (EUR) and are non-refundable except as stated in our Refund Policy • Payment is due immediately upon ordering • We reserve the right to change our pricing at any time • Subscription services will automatically renew unless cancelled • You are responsible for all taxes and fees associated with your purchases

7. Prohibited Uses

You may not use our service: • For any unlawful purpose or to solicit others to unlawful acts • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances • To transmit, or procure the sending of, any advertising or promotional material without our prior written consent • To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity • In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful

8. Intellectual Property Rights

The service and its original content, features, and functionality are and will remain the exclusive property of Grenbi and its licensors. The service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

9. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms. If you wish to terminate your account, you may simply discontinue using the service.

10. Limitation of Liability

In no event shall Grenbi, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

11. Governing Law

These Terms shall be interpreted and governed by the laws of Germany, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.